Email Formatting Tips

When you use the Messages tab on the web application to compose email messages you have a formatting toolbar built in to the message editor. 

Use the formatting options in the toolbar to add formatting such as colored fonts, hyperlinks, bold, bulleted lists, etc.

Email Formatting Tips

  • Use the built in editor on the Messages tab to add your formatting.
  • For best results, do not copy and paste from an outside source as this may result in formatting that looks off.
  • If you must copy and paste from another source, be sure not to copy the source formatting. 
    • To paste without including formatting use the shortcut for Paste (Mac: command-shift-v, Windows: ctrl-shift-v). Just add the Shift key. 
  • Formatting such as fonts, colors, etc. can only be set up and viewed from the web app, not from the mobile app. 
  • A hard return (Enter) will result in double spacing. 
  • For single spacing use the Shift + Enter.
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