What sports does TeamSnap support?
TeamSnap is set up for most popular mainstream sports like soccer and baseball to not so mainstream activities like broomball and roller derby – we've got you covered! The following kinds of teams tend to use us the most:
TeamSnap provides a large list of common and not-so-common sports and activities. If yours isn’t listed, it’s no problem — just choose “other” as your sport type. As long as your activity has members and a schedule, TeamSnap will help you get your group whipped into shape.
Can I Use TeamSnap if My Group Does Not Play a Sport?
Of course! It does not matter if you are managing a team or a group, with a few simple steps you can customize your site to best fit the needs of your group. TeamSnap has settings to accommodate both sporting and non-sporting teams.
Managing a group? TeamSnap can coordinate your activities! We support Alumni Groups, Associations, Babysitting Co-Ops, Bands, Book Clubs, Camps, Church Groups, Clubs, Corporate Teams, Families, Fraternities, Friends, Gaming Clans, Parties, Schools & Classes, Scouting, Sororities, Yodeling Clowns and many more…..
When you create a new team or group you will select either Sport or Non-Sport as part of the set-up process. Some of the wording will be changed if you select the Non-Sport option, for example:
- The Roster tab is renamed Members tab
- Any references to the term Player are replaced with Member
- Position is renamed to Role on the Roster
If you have an existing site and want to change from a Sport to a Non-Sport setup, simply go to Manager tab> Team Settings> Edit> Sport: > Select: Non-Sport Group> Save the setting.
Does TeamSnap support international dates?
Yes. Team administrators have the ability to adjust the calendar to show an International date display. This setting will adjust the team calendar to start on Monday and display as DD/MM/YYYY.
To adjust, log on through the browser version of TeamSnap (not the app) and go to the Manager tab> Site Preferences> Edit> Check the Date Display: box> Save the setting.
I have multiple accounts, how do I merge them into one?
Contact email@example.com and we'll be happy to help you get your accounts merged.
I no longer need/want my TeamSnap account and would like it deleted, how do I cancel and delete it?
First, please leave or retire any teams you are currently a member of. Once you have done that, please reach out to our team at firstname.lastname@example.org and specify that you would like your TeamSnap account canceled.
Is our team info private and secure?
Like most folks who have kids, we’re very concerned with Internet privacy. And that’s why we take online security so seriously with TeamSnap. All your team data is 100% private and password-protected – nobody can access your team info without specific permission from you. Our site has industry-standard SSL security on the login and Roster screens, as well as on all credit card transactions.
So the bottom line is that TeamSnap is as safe and secure as we can possibly make it. The one thing you can do to help ensure that your information is secure is to use a good password on your online team management account — something that isn’t easily guessed and that only you know. The following are best practices when choosing a password:
- At least 7 characters long
- Contains a combination of the following (i.e. m1H@23**):
- Uppercase letter
- Lowercase letter
- Computer symbols (i.e. ~ ! @ # $ % ^ & *_)
- Does not contain your user name, real name, or team name in this case!
- Does not contain a complete dictionary word
If you have a good password, you’re in good shape!
Is TeamSnap available in languages other than English?
Currently, the TeamSnap web application is only available in English. Our iOS mobile app is available in English, Spanish, and French. We are happy to say TeamSnap is already being used in over 195 countries and we look forward to providing it in other languages on all our platforms.
TeamSnap customer support can provide email assistance in all languages.
What are the system requirements to use TeamSnap?
Since TeamSnap is hosted on our servers, there’s nothing to install and no server requirements to worry about. No fuss, no muss. All you need is a modern web browser* and an internet connection.
*or later on the PC, Google Chrome or Firefox on Mac and PC, and Safari on Mac.
- Open a window in Google Chrome
- Click the settings icon in the top right
- Click Settings
- Scroll to the bottom and click Advanced
- Click Content Settings
- Toggle Allowed (recommended) to ON
- Click Safari in the menu bar
- Click Preferences
- Click Security
- Restart Safari
- Click Tools in the top menu
- Click Internet Options
- Click Security
- Click Custom Level
- Scroll to Scripting
- Under Active Scripting select Enable
- Click OK
What is SSL?
TeamSnap uses SSL (Secure Sockets Layer) technology, which is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.
This is important because the information you send on the Internet is passed from computer to computer to get to the destination server. Any computer in between you and the server can see your credit card numbers, usernames and passwords, and other sensitive information if it is not encrypted with an SSL certificate.
When an SSL certificate is used, the information becomes unreadable to everyone except for the server you are sending the information to. This protects the data from hackers and identity thieves.
You can rest assured that we take every step we can to ensure the security of the information that team owners, managers and players enter here at TeamSnap!
For more information on SSL, click here.
What does the "Keep me logged in" checkbox do?
If you check the “Keep me logged in on this computer” box when logging in, you will not have to log in again the next time you come back to TeamSnap on the same computer, even if you’ve closed down your web browser or turned off your computer since the last time you visited. This is a convenient option if you’re the only one who uses your computer and you don’t want to have to log in each time you visit TeamSnap.
If you leave the box unchecked when you log in, you will automatically be logged out the next time you close down your browser or computer, and you will have to log in again when you return to TeamSnap. This is the best option if you share your computer with other people, or if you are working on a public computer (such as at a library or at school).
Whether or not you check the box to stay logged in, you can always choose to log out of TeamSnap by clicking on the “Sign Out” link in the upper-right of your team page. Once you sign out, you will have to go through the login screen the next time you return to TeamSnap.