Refunds for invoice payments are processed through the WePay site. Find out how to process invoicing refunds below!
- Log into wepay.com/login
- For those with multiple WePay accounts, select the appropriate account using the drop-down in the top right corner:
- Click the transaction to be refunded
- Click Issue Refund
- WePay will then list the payment as refunded:
- TeamSnap will list the refund in the invoicing overview and receipts will be emailed to you and the refunded member
Questions? Hit us up at firstname.lastname@example.org or via the blue chat icon displayed in the bottom right corner of the screen in your TeamSnap Club or League site.