Yes! But you need some technical know-how.
First, you need to update the custom domain in your team settings:
- Click the Manager tab
- Click Team Settings
- Click Edit
- In Custom Domain Name field, enter the custom domain
If the domain is entered without the www prefix (e.g. mydomain.com), both www.mydomain.com or mydomain.com will work when entered. However, if the custom domain name is entered with the www prefix (e.g. www.mydomain.com), only www.mydomain.com will work, so in most cases, you will want to enter the domain without the www prefix.
- Click Save
This will not activate the custom domain on its own. You then need to go to your custom domain provider and open your DNS settings. Set the A records to point to IP address 184.108.40.206, and your CNAME records to point to hostname redirector.teamsnap.com.
For example, if your domain is “crunch-hockey.com”, you’ll want to set that as your custom domain in Team Settings (not www.crunch-hockey.com). You’ll also want to set up crunch-hockey.com as an “A record” in your DNS system, pointing to IP address 220.127.116.11. You’ll also want to set up www.crunch-hockey.com as a “CNAME record” pointing to redirector.teamsnap.com. If you already have an A record for the domain and a CNAME record for www.domain, you’ll need to modify those instead of trying to add them again.
Your DNS provider’s control panel may have additional instructions on how to update those settings. Once that is done your custom domain will point to your team on TeamSnap!
Note: If the DNS information doesn’t match the domain that you have set in your Team Settings, the visitor will be redirected to the main TeamSnap website.
If you do not have Public Access enabled, visitors to your custom domain will be directed to your private TeamSnap team page (after a user logs in).