Registrations using TeamSnap Payments (powered by WePay) have a refund window of 120 days from when the initial payment was released. Transaction fees will be included in full refunds but cannot be included in partial refunds.
- Click the Refund button to the right of the payment that needs to be refunded
- Select Full Refund or Partial Refund Amount (must enter refund amount for partial refunds)
- Click Refund to submit refund for processing
Need additional assistance? Contact us at firstname.lastname@example.org or via the blue chat icon displayed in the bottom right corner of the screen in your TeamSnap Club or League site.