$9.99 plan vs $12.99 plans

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    Jennifer Moore

    Hi Rosie, 

    Our plans vary based on roster size. The roster limit for the Basic Plan is 30 roster members. I suspect that you have more than 30 roster members, therefore your team is not eligible for the Basic Plan and you are being presented with the lowest plan your team is eligible for. If you'd like the Basic Plan I recommend that you take a look at your roster to see if you can cut it down. For a comparison of our plans, features and pricing visit https://www.teamsnap.com/teams/plans-and-pricing. 

    As always, feel free to reach us at support@teamsnap.com

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