Can't get Teamsnap to load

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    Jennifer Moore

    Hi Brian, 

    Sorry you are having trouble with the TeamSnap app for Android. 

    It sounds like you might have a combination of a compatibility issue along with an older version of TeamSnap that is no longer supported installed on your device.

    The TeamSnap App will only run on devices with the Android Lollipop 5.0 and newer. The current version of TeamSnap is 5.1.1. 

    Please check to see what Android OS version you have installed on your Galaxy S3.  If you are not able to upgrade your Android OS to 5.0 or newer, you can still access TeamSnap on your mobile device from the internet browser. 

    If you do have Android 5.0 or newer, please visit the Google Play Store to update to the latest version of TeamSnap for Android. 

     

    If you are still having trouble after upgrading to the Android OS 5.0 or newer and after reinstalling the TeamSnap app, please contact us at support@teamsnap.com and let us know and we can troubleshoot further with you.

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