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Enable/Disable Your Email Address

If you want to manage whether your roster email address receives TeamSnap messages, or you have multiple emails and want to prevent messages from being sent to one or more of them, you can manage that in your roster settings. Additionally, if you have any trouble receiving emails and have received an error regarding email receipt, your email may have been disabled by our system to prevent further errors.

Note: For members with the same email address listed across multiple rosters, you will need to enable your email address for each roster you are a member of.

Enable/Disable Email Address (Web)

  1. Log into TeamSnap.com
  2. Enter your team
  3. Click the Roster tab
  4. Click on Manage My Player Info button OR click your name on the roster
  5. Click Edit
  6. Select or deselect the Receive emails box for the email in question

  7. Click Save

Enable/Disable Email Address (Android) 

  1. Open the TeamSnap app on your Android device
  2. Enter your team
  3. Tap the Roster icon
  4. Tap the member name
  5. Tap the pencil Edit icon in the top right corner
  6. Tap the gear icon next to the email address
  7. Toggle the switch for Receive Team Emails to ON or OFF
  8. Tap the check mark to save

Enable/Disable Email Address (iOS) 

  1. Open the TeamSnap app on your iOS device
  2. Enter your team
  3. Tap the Roster tab
  4. Tap the member name
  5. Tap the Edit icon in the top right corner
  6. Tap the email address
  7. Toggle the switch for Team Emails to ON or OFF