Set Up and Manage Classic Payments (PayPal)

Create a New Team Fee Item

TeamSnap’s Classic Payments tab lets you create and track team fees owed by your players. You can track amount owed, record full or partial payments received, mark certain fees as not owed for specific members, or adjust the actual amount owed. You can also add notes with transactions, such as check numbers, balance due dates, or payment method, and opt to collect team payments online.

All payments processed online will incur approximately a 5% processing charge which will be charged to the team owner and deducted from the amount paid. The charge includes the standard PayPal processing fees of approximately 2.9% + 30¢ (your fees may be slightly different depending on your arrangement with PayPal), plus a 2% fee for TeamSnap.

If you wish to pass the processing fees on to your team, you will need to increase the fee amount by approximately 5% in order to account for the approximately 5% taken out for the PayPal & TeamSnap processing fees. For example, if you enter a team fee of $100 for new uniforms and would like to pass the associated fees on to your team, you should increase the fee by $5.00 ($100 x 5% = $5.00) and enter a total fee amount of $105.00

1. Click Payments tab
2. Click on the +New Team Fee button
3. Enter the fee details
   1. Name the fee using the Fee Description field (e.g. Jerseys)
   2. Set the fee amount
      1. If varying fee amounts apply to different members, or does not apply to certain members, can make member-specific adjustments after entering the standard fee amount
   3. Optional: Add notes about the fee 
4. Click Save

Edit or Delete a Fee Item

1. Click Payments tab
2. Click the  fee  name in the heading column
3. Optional: Click Edit to make changes to the fee item details
4. Optional: Click Delete to remove the fee and  its  associated balances
5. This action is permanent and irreversible
6. This action is permanent and irreversible
7. Click Save

Enter Fee Adjustments or Unassociated Transaction Note

1. Log into TeamSnap via the web app.
2. Enter your team
3. Click Payments tab
4. Click the pencil icon next to the desired member fee amount owed
5. Click More Options... 
6. Select the option for the type of adjustment needed
   1. Select Owes a different amount: $ to adjust the selected fee amount for the member
      1. Enter the amount owed
      2. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
   2. Select Fee does not apply to [player name] to remove the selected fee from the member's balance owed
      1. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
   3. Select Just record the note to enter and save a transaction note that is not associated with any specific payment or adjustment
7. Click Save

Record Payments

1. Log into TeamSnap
2. Enter your team under the My Teams section of the Dashboard screen
3. Click Payments tab
4. Click the pencil icon next to the desired member fee amount owed
5. Optional: Click the green Paid $[fee amount] button to mark the fee as fully paid
   1. Optional: Enter a transaction note about the full payment before clicking the Paid $[fee amount] button (check number, payment method, etc)
6. Optional: Click the Paid Other... button to enter a partial payment
   1. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
7. Click Save

View Transaction Log and Notes

1. Log into TeamSnap
2. Enter your club or league under the My Leagues section of the Dashboard screen
3. Click Payments tab
4. Optional: Click the Transaction Log button to view the full team log
5. Optional: Click a player name to view that player's payment transaction log
6. Optional: Hover your mouse over the pencil icon for a player's fee to view transaction notes

Refund PayPal Payment

1. Log into your PayPal account
2. Click Activity near the top of the screen
3. Click the payment that needs to be refunded
4. Click Refund this payment
5. Enter the amount of the refund
6. Click Continue
7. Review the information and then click  Issue  Refund
   
   1. PayPal processing fees will be returned according to PayPal refund guidelines
   2. TeamSnap fees are non-refundable
8. Return to TeamSnap
9. Manually enter the refund in the payments tab by adjusting the amount the person owes