Set Up and Manage Classic Payments (PayPal)

TeamSnap’s Classic Payments tab allows you track fees owed by your players and have payments made right from the site through PayPal. Only the team or organization owner may set up a PayPal account to receive online payments. The associated processing fees are always charged to the owner. If you wish to pass these fees on to your players, we suggest increasing the amount of each team fee item to cover the charges. 

Important Note: Classic payments is being replaced by new payments. New teams and seasons will have the new payment features automatically, but you can continue to use classic payments for this team or switch to new payments when you are ready. Learn more: Set Up WePay for Team Payments.

In this article


Set Up PayPal

Once you have set up your PayPal account connection, players will have the option to pay online with PayPal, either with their PayPal account or by credit card without having a PayPal account.

  1. Click on the Set Up PayPal button
  2. Check Enable PayPal Payment box to agree to Terms of Service
  3. Enter Verified PayPal Account information
    • If you do not have a PayPal account or if it is not yet verified, you can sign up for free, or sign in to your existing PayPal account and follow the instructions for getting verified.
  4. Select preferred currency
    • current currency options: USD - U.S. Dollar; CAD - Canadian Dollar; AUD - Australian Dollar; EUR - Euro- Germany; HKD - Hong Kong Dollar; GBP - Pound Sterling; & SGD - Singapore Dollar.
  5. Click Save

PayPal has minimum and maximum of payment limits for transactions through their system. Make sure your TeamSnap fees will fit your preferred online payment type: One-Time Payment or Installment Payments

$5 Minimum

PayPal requires at least $5 USD (or the equivalent in other currencies) per online payment it transacts.

Planning on setting up installment payments? Keep in mind, if your deposit or installment payments break out to less than $5 USD per payment (the PayPal minimum), the installment payment plan option will deactivate and will not be available to your registrants during registration.

Examples

Fee Installment Plan Possible? Explanation
$25.00 $10.00 deposit + 4 monthly payments of $3.75 each N Installments are less than $5 USD each. Registrant will have to choose the one-time payment option and pay the complete $25 fee up front.
$25.00 $10.00 deposit + 2 monthly payments of $7.50 each Y Installments are greater than (or equal to) $5 USD each. The registrant can choose either the installment payment plan or one-time payment option.

$10,000 Maximum

PayPal’s installment payment plans are restricted to no more than $10,000 USD (or the equivalent in other currencies) in total fees per registration it transacts. This maximum is imposed on the total fee, not per payment. One-time payments are not affected by this $10,000 limit.

If a player’s registration fee (including fee adjustments and multiple registrants on a single form) adds up to more than $10,000 USD total, the installment payment plan option will deactivate and will not be available to your registrants.

Examples

Fee Installment Plan Possible? Explanation
$10,500.00 $500.00 deposit + 4 monthly payments of $2,500.00 each N Total fees exceed $10,000 USD for this registration. A one-time payment is still possible and will be available for the registrant to choose.
$8,500.00 $500.00 deposit + 4 monthly payments of $2,000.00 each Y Total fees are less than $10,000 USD for this registration. A one-time payment is also possible and available for the registrant to choose.
Note: If a registrant signs up multiple players on a single registration form resulting in a total amount due greater than $10,000 (even if the fee for a single registrant is <$10,000) the installment payment plan option will NOT be available to the registrant.

Create a New Team Fee Item

TeamSnap’s Classic Payments tab lets you create and track team fees owed by your players. You can track amount owed, record full or partial payments received, mark certain fees as not owed for specific members, or adjust the actual amount owed. You can also add notes with transactions, such as check numbers, balance due dates, or payment method, and opt to collect team payments online.

All payments processed online will incur approximately a 5% processing charge which will be charged to the team owner and deducted from the amount paid. The charge includes the standard PayPal processing fees of approximately 2.9% + 30¢ (your fees may be slightly different depending on your arrangement with PayPal), plus a 2% fee for TeamSnap.

If you wish to pass the processing fees on to your team, you will need to increase the fee amount by approximately 5% in order to account for the approximately 5% taken out for the PayPal & TeamSnap processing fees. For example, if you enter a team fee of $100 for new uniforms and would like to pass the associated fees on to your team, you should increase the fee by $5.00 ($100 x 5% = $5.00) and enter a total fee amount of $105.00

  1. Click Payments tab
  2. Click on the +New Team Fee button
  3. Enter the fee details
    1. Name the fee using the Fee Description field (e.g. Jerseys)
    2. Set the fee amount
      1. If varying fee amounts apply to different members, or does not apply to certain members, can make member-specific adjustments after entering the standard fee amount
    3. Optional: Add notes about the fee 
  4. Click Save


Edit or Delete a Fee Item

  1. Click Payments tab
  2. Click the  fee  name in the heading column
  3. Optional: Click Edit to make changes to the fee item details
  4. Optional: Click Delete to remove the fee and  its  associated balances
  5. This action is permanent and irreversible
  6. This action is permanent and irreversible
  7. Click Save

Enter Fee Adjustments or Unassociated Transaction Note

  1. Log into TeamSnap via the web app.
  2. Enter your team
  3. Click Payments tab
  4. Click the pencil icon next to the desired member fee amount owed
  5. Click More Options... 
  6. Select the option for the type of adjustment needed
    1. Select Owes a different amount: $ to adjust the selected fee amount for the member
      1. Enter the amount owed
      2. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
    2. Select Fee does not apply to [player name] to remove the selected fee from the member's balance owed
      1. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
    3. Select Just record the note to enter and save a transaction note that is not associated with any specific payment or adjustment
  7. Click Save
Note:  When viewing online, transactions noted in green are shown when a player has overpaid (a credit). These are not shown as negative numbers. Transactions in red signify money still owed by the player.

Record Payments

Note: The total team balance, each fee balance, and each player balance are automatically updated as payments and adjustments are entered.
  1. Log into TeamSnap
  2. Enter your team under the My Teams section of the Dashboard screen
  3. Click Payments tab
  4. Click the pencil icon next to the desired member fee amount owed
  5. Optional: Click the green Paid $[fee amount] button to mark the fee as fully paid
    1. Optional: Enter a transaction note about the full payment before clicking the Paid $[fee amount] button (check number, payment method, etc)
  6. Optional: Click the Paid Other... button to enter a partial payment
    1. Optional: Enter a transaction note about the full payment (check number, payment method, etc)
  7. Click Save
Tip: Marked a fee as paid and need to add it back to the player in question? Use step 6 above to enter the payment as a negative number to create a balance owed without having to create a new fee item!

View Transaction Log and Notes

  1. Log into TeamSnap
  2. Enter your club or league under the My Leagues section of the Dashboard screen
  3. Click Payments tab
  4. Optional: Click the Transaction Log button to view the full team log
  5. Optional: Click a player name to view that player's payment transaction log
  6. Optional: Hover your mouse over the pencil icon for a player's fee to view transaction notes

Refund PayPal Payment

  1. Log into your PayPal account
  2. Click Activity near the top of the screen
  3. Click the payment that needs to be refunded
  4. Click Refund this payment
  5. Enter the amount of the refund
  6. Click Continue
  7. Review the information and then click  Issue  Refund
    1. PayPal processing fees will be returned according to PayPal refund guidelines
    2. TeamSnap fees are non-refundable
  8. Return to TeamSnap
  9. Manually enter the refund in the payments tab by adjusting the amount the person owes
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