Sending an organization email

Organization administrators can send and view emails from the Messages tab on both the web and mobile applications. Any roster member's email address with the checkbox "Receive Emails" selected will receive messages.

Administrators using TeamSnap for Business will be able to view messages sent by all org admins.

Note: Emails are cleared from the recipients' TeamSnap inbox after 90 days while remaining accessible in any external email provider inbox and the sender's TeamSnap outbox indefinitely.

Send an org email (web)

Attention: Messages composed on the web are occasionally auto-saved to the local memory of your browser. This means that if you leave the message and then return using the same browser, you will see your auto-saved content. This does not create a saved draft of your email. If a new message is composed, the next auto-save will overwrite the previous auto-saved content. To save your email so you can return to it later using any browser or device, use the Save as Draft button.

1. Access your organization.
   1. Steps for TeamSnap for Clubs and Leagues:
      1. Log into your account at go.teamsnap.com.
      2. Click the organization name under the My Organizations section of your TeamSnap dashboard.
   2. Steps for TeamSnap for Business:
      
      1. Log into your account at organization.teamsnap.com.
2. Click the Messages tab.

   

   

   1. TeamSnap for Clubs and Leagues only: Click Email [League Name] to open the email editor.
3. Select the sender email you would like the message to be sent from.
   1. TeamSnap for Clubs and Leagues: Select an alternative sender email from your profile (applicable only to club and league admins with multiple active emails listed on their roster profile).
   2. TeamSnap for Business: Select to send from yourself or a "do not reply" address as the Org.
4. Enter your email subject and the body of your message.
   1. Want to try out our example newsletter template code? Copy and paste the template HTML into the source code view (click the < > button) of your TeamSnap email editor.
      
      Template HTML

       <p><img src="https://i.imgur.com/bfOSNkK.jpg" alt="" width="100%" height="100%" /></p>
      <table style="border-collapse: collapse; width: 100%;" border="1" cellpadding="10">
      <tbody>
      <tr>
      <td style="width: 66.6267%;">
      <h1>Newsletter Heading</h1>
      <p>Replace the header with your title. Now you can update all your members with the latest news and exciting updates from your organization! Add images, links, and have some fun with text styling including <strong><span style="font-family: 'comic sans ms', sans-serif;">fun fonts</span></strong> and <span style="color: #e67e23;"><strong>colors</strong></span>!</p>
      <h2>Tips & Tricks</h2>
      <p>It's always good to try to send yourself a sample email before you send the "real" email to everyone. Different email providers may alter the layout you have created. </p>
      <p>You can click the Source Code option in the toolbar (looks like this: <>) and copy the HTML code you see, then send yourself an email.</p>
      <p>How does it look? Do you need to make some edits? No problem! Create a new email and paste the HTML code back into the Source Code area and click Save. Now you can make a few tweaks and send the email once again.</p>
      <p><img style="float: left;" src="https://www.teamsnap.com/images/ads-ecomm.webp" alt="" width="80%" height="80%" /></p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      <p> </p>
      </td>
      <td style="width: 33.4934%;">
      <h2>Side Panel Header</h2>
      <p>Side panels can be a simple way to call out actions and important details you don't want lost among big blocks of text. Add some buttons and links that lead to your important web pages, like Registration or Season Schedules. </p>
      <p>Like any of the buttons below? Click on the button and choose the hyperlink option from the toolbar to add links to your own website. </p>
      <p> </p>
      <p style="text-align: center;"><a href="https://pod-sports-org.teamsnap.com/forms/186987"><img src="https://i.imgur.com/S7zUsYg.jpg" alt="" width="70%" height="70%" /></a></p>
      <p style="text-align: center;"><a href="https://pod-sports-org.teamsnap.com/forms/186987"><img src="https://i.imgur.com/JAAwlCs.jpg" alt="" width="70%" height="70%" /></a></p>
      <p style="text-align: center;"><a href="https://pod-sports-org.teamsnap.com/forms/186987"><img src="https://i.imgur.com/IC5NuIQ.jpg" alt="" width="70%" height="70%" /></a></p>
      <p style="text-align: center;"> </p>
      <p style="text-align: center;"><span style="font-size: 10pt;">Make sure side panels and the newletter area match in heighth to keep that professional look. Sometimes you might need to add a few extra line breaks (hit the enter key on your keyboard) to even things out. </span></p>
      <p style="text-align: center;"> </p>
      </td>
      </tr>
      </tbody>
      </table>
      <p><span style="font-size: 8pt;"><span style="font-family: 'arial black', sans-serif;"><strong>Thank you to our sponsors!</strong></span> <a href="http://teamsnap.com" target="_blank" rel="noopener"><img style="float: right;" src="https://i.imgur.com/WQjmlh8.jpg" alt="" width="15%" height="15%" /></a></span></p>
      <p><span style="color: #7e8c8d;"><em><span style="font-size: 8pt;">(this is a great place to add sponsor logos and links to sponsor websites)</span></em></span></p>
      		

   2. If desired, format text using the built-in toolbar. Club & League customers have access to organization-level formatting options that include headers, font styles & sizes, inline images, tables, and paragraph alignment.
   3. If you are copy+pasting from another source, you can paste without carrying over formatting (to format using the integrated options) using Cmd+Shift+V (Mac) or Ctrl+Shift+V (Windows) 
   4. A hard return (Enter) will result in double spacing. For single spacing, use Shift+Enter.
   5. To insert a link in your message, highlight the desired text and click the chainlink icon in the formatting toolbar. You can then enter or paste the URL you'd like the text to link to.
5. Select the recipients.
   1. Only members with the checkbox "Receive Emails" selected on their roster profile will be available for selection.
   2. Admins can choose to message active and/or archived seasons at the same time if needed.
6. Optional: Click the Add File button to add an attachment to your message.
7. You can add multiple attachments to an email message, the maximum combined file size is 20 MB. The functionality to send or view an attachment is not available in the mobile app.
8. Optional: Click Save as Draft if you need to save your email to return to later.
9. Draft emails are listed in your Sent email list, indicated by a pencil icon with "Not yet sent" for the send date. Click the subject line of your draft email in that list to reopen and finish it. 
10. Draft emails cannot be saved or sent from the mobile app.
11. Click Send Email. 

Attention: For club and league account emails, messages sent from a division Messages tab are only sent to profiles assigned to that division. If "members not assigned to a team" is selected, the message will be marked 'sent' from other organization Messages tabs, but will have only been sent to the profiles assigned to the division the message was sent from.

Back to Top

Send an org email (mobile)

1. Open the TeamSnap app.
2. Tap the organization name (org admins only).
3. iOS: Scroll to the bottom of the screen and tap desired recipient group.
4. Android: Tap the + icon in the bottom right corner and select the email recipient group
   
5. Enter your email subject and the body of your message

   Note: Formatting can only be applied and displayed to messages when using TeamSnap from a web browser. 

6. Tap Send (iOS) or the send icon (Android) in the upper right