In Progress Registrations Explained

In Progress are registrations that have not been completed, the registrant started the process of registering then stopped along the way before finishing. 

In the Checkout Detail column of the In Progress registration tab you will see where the registrant paused filling out the registration.  

Depending on the specific set up of your registration form it is possible to see In Progress - Info,  In Progress - Docs & Waivers,  In Progress - Fees, or In Progress - Checkout. 

In Progress Registrations will remain In Progress until the registrant either completes the registration or deletes it from their Dashboard, or until a commissioner deletes or forces the Registration to complete.

In Progress Registrations can be force completed by a commissioner if the Status is In Progress - Checkout. This means that the registrant has provided all required information, agreed to any waivers or documents, and selected their fees before stopping on the final Checkout page. If a registrant stops on a screen other than the Checkout page, you will not see the option to force complete as they have not completed their selections. The only edit option for organization admin prior to the registrant reaching the Checkout page is to delete the registration. Here's a handy help guide for commissioners on how to Manage Participant Registrations

If the registrant would like to complete the registration on their end they can Finish or Delete an Incomplete Registration. 

You'll also notice the option to Email Registrants that are In Progress. You can use the email tool to send reminders, encourage registrants to complete their entries, and alert them of upcoming deadlines.