Manage Administrator Permissions for Roster Members

This article explains how to grant and remove administrative permissions for roster members.

In this article

Manager Access on a Team

Who can do this:
  • Roster Members
  • Team Managers
  • Team Owners
  • Commissioners
  • Organization Owners
Where to do this:
  • Web app
  • mobile app icon

Team owners or organization administrators can grant manager access to any member on a team roster. Learn more: Member Types and Roles

Note: Managers have full editing rights to the team they are on. All users with login access to the manager's member profile will be able to utilize the manager permissions. We do not recommend adding or inviting contacts under a manager member's profile.

There is no limit to the number of members on your team that can have manager access. If your intended manager is an adult that is listed under a child's existing player profile, create a new, separate roster profile for the adult and invite them to the team with their new manager profile.

Grant Manager Access

Tip: Mark your coaches and managers as non-players to separate them from the player members in the roster.
  1. Click or Tap the Roster tab
  2. Click or Tap the member's name
  3. Click or Tap Edit
  4. Select or Toggle Manager Access
  5. Click or Tap Save
Web iOS Android

Remove Manager Access

  1. Click/Tap the Roster tab
  2. Click/Tap member's name
  3. Click/Tap Edit
  4. Deselect or Toggle Off Manager Access
  5. Click/Tap Save

Commissioner Access in an Organization or Specific Division

Who can do this:
  • Roster Members
  • Team Managers
  • Team Owners
  • Commissioners
  • Organization Owners
Where to do this:
  • Web app
  • mobile app icon

League owners can grant administrator (commissioner) access to anyone in their organization. Commissioner access can be granted to as many members as needed/wanted to the league as a whole, or to divisions or sub-divisions within the league depending upon organization structure.

Note: Commissioner access can only be granted from the web app, not available in mobile apps. Commissioner access can only be granted to active TeamSnap members who have accepted their invitation that are not assigned to a team.

Grant Commissioner Access

Commissioner profiles must be left unassigned within the league prior to adding commissioner access, meaning they cannot be assigned to a specific team or division. If the person is already assigned to a team or is not yet a member, a new unassigned profile should be manually created for their commissioner access. Once their invitation has been accepted and they are an active roster member, you can edit the profile to grant commissioner access.

  1. Click league level Directory tab
  2. Use the search function to locate member profile in roster list (the profile must be Not Rostered)
  3. Click the Edit button for the member you want to grant access to
  4. Scroll down to the System Permissions section:

    1. Don't see the option to grant org editing capabilities? You are likely not logged in as the league owner. Commissioner access can only be granted by the league owner. Request that the league owner grant commissioner access on your behalf  OR  have them contact TeamSnap to authorize making you the owner on record.  
    2. See a lock icon next to Grant Org Editing Capabilities so you can't select it? The member you are trying to grant commissioner access to has not accepted their invitation. Send a new invite to join or resend the invitation. Once they have accepted, the box to Grant Org Editing Capabilities will become active. 
  5. Select desired access
    1. To grant admin rights over the whole organization check the box "Grant org editing capabilities"
    2. To grant admin rights to a specific area (division/subdivision) within the organization click Choose Specific Commissioner Access
      • Select divisions to grant commissioner access to and click Save
  6. Click Save
Attention: If you are unable to grant commissioner access, there are three possible reason:
1) You are not the organization owner.
2) The profile is assigned to a team rather than being left unassigned at the organization level.
3) The member has not been invited and/or accepted their invitation. You can see that a member has accepted their invitation when there is a checkmark by their name in the Directory tab. 

The time may come when a sports organization owner may need to remove a commissioner. A commissioner profile cannot be deleted while the profile is set to a commissioner so you first must remove commissioner access. 

Remove Commissioner Access

Commissioner status can only be removed from a member by the organization owner. The organization owner profile cannot be deleted, so if the ownership of the organization needs to be transferred, please contact our support team.

  1. Navigate to the league level Directory tab
  2. Locate the commissioner profile in the member list or by using the search filters
    1. Tip: Use the Filter to Search for Commissioner profiles by using Is Commissioner > Is > Yes
  3. Click the Edit button for the member you want to remove
  4. Deselect the Grant org editing capabilities checkbox
  5. Click Save
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