Send and Reply to Emails

TeamSnap allows roster members to send emails from the Messages tab on both the web and mobile applications. Any member with access to the team can email all or just a select recipient or recipient group. 

Send an Email  - Web

  1. Log in to TeamSnap from a web browser 
  2. Navigate to the Messages tab > Emails 
  3. Click the + New Email button 
  4. Type your Subject 
  5. Compose your Message 
  6. Select your Recipients 
  7. Click Send Email 

Send an Email  - Mobile

  1. Log in to the TeamSnap app on your mobile device 
  2. Tap your team name 
  3. Navigate to the message menu item
  4. Tap the + icon and select New Email
  5. Tap the To field and select your recipients 
  6. Tap the check mark icon
  7. Enter a subject and Compose your message
  8. Tap Send for iOS or for Android tap the image in the upper right
Tip: When sending a message it is a good idea to send a copy to yourself. To do this from the web application check the box that says "Send me a copy'. To do this via the mobile app select yourself from the recipient list.

Reply to an Email 

Email replies cannot currently be sent using the TeamSnap Messages tab. To reply to emails sent through TeamSnap you need to go to your email program (gmail, yahoo, etc.) and use the reply button in your email program. All emails sent within TeamSnap come from a special donotreply@email.teamsnap.com address however when you click the reply button in your email program, the replies go back to the sender.  

  1. When you click reply the TO: field will display our 'donotreply' email address
  2. The recipient's email address is embedded in this email.  Your reply will go directly to their inbox, circumventing the TeamSnap Message / email tab

As an alternative some folks have found that using the "Send to Others" option that is found in the web application Messages tab helpful for when they'd like to reply to a team level message from the web app. 

  1. Log in to TeamSnap from a web browser 
  2. Navigate to the Messages tab > Emails 
  3. Open the message that you received and would like to "reply to"
  4. Scroll to the bottom of the email
  5. Click "Send to Others"
  6. Add your message to the newly opened version of the email
  7. Choose recipients to include the original sender and / or others
  8. Click Send Email
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