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Using Team Chat

How-to

If there’s a rainout or a last-minute field change, want to coordinate a carpool, or tell everyone where the celebratory pizza party is happening, this is the place to do it. Team members automatically have access to Team Chat and will be able to view previous messages.

In this article

Available To:
User
  • Members
  • Team Admins
  • Team Owners
  • Org Admins
  • Org Owners
Device
  • Web app Web
  • iOS app iOS
  • Android app Android
Plan
  • Trial
  • Free
  • Basic
  • Premium
  • Ultra
Country
  • United States USA
  • Canada CAN
  • Worldwide Worldwide

Post a Chat Message

  1. Open the TeamSnap app
  2. Tap your team name
  3. Tap the Messages tab
  4. Tap Chat (iOS) or select Chats from the dropdown (Android)
  5. Tap the Team Chat
  6. Tap into the "Type a Message" field and enter your message
  7. Tap the send icon

Tip: You can use emoji reactions in team chat for quick replies and to conduct polls.


Update Your Chat Name

The name that appears in team chat is the name associated with your account name. If you'd like to change the name that appears in chat you'll want to update your account information. Once you've done that, just log out of the mobile app and log in again. If you have the latest version of the mobile app installed, the next time you post in team chat, your updated name will appear. 


Delete a Chat Message

A team member can delete only messages they have posted, while a team manager can delete any message posted in Team Chat. 

  1. Long press (tap and hold) the message
  2. Tap Delete in the options that appear
iOS version:                                                                               Android version:

Attention: Season archiving does not remove or delete Team Chat messages. Team Chat messages cannot be bulk deleted.



Mute or Unmute a Team Chat or a Group or Direct Chat Message 

The chat muting feature allows you to control the chat conversations that you are notified of. By default, chat notifications are on and you'll use the mute feature within the chat to turn off notifications. 

  1. Open the TeamSnap app
  2. Tap your team name
  3. Tap the Messages tab
  4. Tap Chat (iOS) or select Chats from the dropdown (Android)
  5. Tap the Team Chat or Group or Direct Message 
  6. In the upper right corner tap the bell icon to mute the conversation 
    1. Options for muting are for 2 hours, 4 hours, Until Tomorrow, Until I Unmute 
    2. To unmute tap the slashed bell icon 

Push notifications need to be enabled on your device for the TeamSnap app in order to receive push notifications. 

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