Overview of Message Types

Messages in TeamSnap can be sent by any member or contact with access to a team. Administrators are able to send messages to all members of their team or organization regardless of whether their invitations have been accepted or not. There are four message types for communicating in TeamSnap:


TeamSnap Live! Game and Event Chat

TeamSnap Live! game and event chats are chats specific to each game and event that become available 1 hour before the start time of a scheduled game or event. Live! chats remain open for chatting until 2 hours after the end time (if specified) or 5 hours after the event start time. 

Using TeamSnap Live! Chat and Scoring

Team Chat

Team Chat is a perpetual chat available to the entire team for regular communication in the mobile apps. When members chat, a push notification is sent to all members who have downloaded the TeamSnap app and have enabled notifications for chat. The message can also be viewed on the mobile apps under Messages > Team Chat. Team Chat messages are public to all members and contacts with access to the team. 

Using Team Chat

Direct and Group Messaging

Direct messages allow members to privately message one or more recipients. This feature is only available in our mobile apps. 

Using Direct and Group Messaging


Emails are sent to all email addresses listed on selected recipient member profiles directly to each recipient's preferred external email program. Emails sent within a team are viewable only to the sender and the selected recipients under the Messages tab in the Emails section on both web and mobile apps. For sports organization administrators, this is the only communication type available at the organization level in the web app and mobile apps. Messages sent from the organization or division levels will only be displayed in the mobile version of TeamSnap for recipients. Replies to emails will be sent from the responder's external email program, not through TeamSnap. 

Send and Reply to Emails in TeamSnap


This message type is available for teams on the Basic plan or higher. Alerts are sent to members by push notification (if enabled on their device), or email. Alerts are visible under the Messages tab in the Alerts section only to the sender and the selected recipients. 

Sending Alert Messages


Posts are basically a message board for the team. They can be viewed by the entire team on both the TeamSnap mobile apps and the website. All team members can reply to posts in threads, and if the Broadcast this message box is selected, an email copy of the post will be delivered to all member emails.

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