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Accepting a TeamSnap Invitation


Need to accept your invitation to join a TeamSnap team? First things first, you will need to be invited by a team administrator. Can't find your invite? Search for Your Open Invitations

Your invitation may be handled one of a few different ways depending upon whether or not you've ever used TeamSnap before.

In this article

Applies To:
  • Members
  • Team Admins
  • Team Owners
  • Org Admins
  • Org Owners
  • Web app Web
  • iOS app iOS
  • Android app Android
  • Trial
  • Free
  • Basic
  • Premium
  • Ultra
  • United States USA
  • Canada CAN
  • Worldwide Worldwide

Invited to a Sports Organization

  1. Go to your email and find the TeamSnap invitation from your organization owner
  2. Click the blue Join [Your Org Name Here] button
    1. If you’ve been invited but can’t find the invitation email, we can help you track it down here.
  3. Never ever ever used TeamSnap before? Click the Create New Account buttonTeamSnap Create Account screen.
    1. Ever used TeamSnap before? If you have an account click the No thanks, I already have an account link to sign in and accept your invite using your existing TeamSnap account.
  4. Create a password
    1. Optional: Select whether you'd like to get TeamSnap news to your email inbox
    2. Required: Select whether you agree to our Terms of Service
  5. Click Create Account
  6. You're done! No really. Now that you've accepted your invitation, the org owner can grant you administrative permissions or assign you to a team. If you are not an administrator for your organization, you will not see anything in TeamSnap until you have been assigned directly to a team.

Existing TeamSnap Members Invited to a Team

Since you've previously accepted an invitation to a team and are now an active TeamSnap member, once a team admin has sent you an invitation you will be automagically added to your new team! You should receive an email notification letting you know you have been added. Just log into your TeamSnap account and you should see the new team in your teams list. Not seeing your new team? Learn more here: Team Missing From Account

Multiple emails?

Once a team admin sends out invitations, you will have your invite auto-accepted by the system if any of your roster profile emails are attached to an existing active TeamSnap account. You will also be sent email invitations to the other addresses on your roster profile. If you'd like to accept invitations sent to other email addresses under your existing account, click Switch Account during the acceptance process to log into your TeamSnap account and have access to the new team added to that account.

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New to TeamSnap Invited to a Team

Once your team admin has invited you, you'll receive an email with an invitation link to create a TeamSnap account and access your team site. If you haven’t received an invitation, you'll want to contact your team manager/coach and ask that they double check that your invitation was sent out.

  1. Go to your email and find the TeamSnap invitation from your coach or team manager
  2. Click the blue Accept Your Invitation button
    1. If you’ve been invited but can’t find the invitation email, click here and we’ll help you track it down.
  3. Create a password
    1. If you have an existing TeamSnap account under a different email address, click Sign In to log into your existing account
    2. Select whether you agree to our Terms of Service
    3. Select whether you'd like to get TeamSnap news to your email inbox
  4. Click Create Account
  5. Select Yes or No for whether you are the person joining or joining on behalf of someone else
    1. If No, enter your name and relationship to the player
  6. Click Continue
  7. Enter your mobile number
  8. Click Continue
  9. Want to add a family member that can access to your account?
    1. If Yes, complete the remaining fields for family member information
    2. If No, move on to step 10
  10. Click Continue
  11. Click whether you'd like to work with NCSA recruiting experts
  12. Click Take Me to the App and you are all set!

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Common Questions

What's the difference between my account email and my roster email?

The account email is part of your credentials to log into your TeamSnap account. This is your username, or user ID. It is not automatically displayed in roster lists, only under your Account Settings. TeamSnap uses the account email to send you important TeamSnap news, or when there are billing issues for your account. You can update your account info if needed.

Roster emails are listed within each member profile on a team's roster list. Your roster email(s) is where you will receive communication from your TeamSnap team if you have the Receive Emails box checked in your roster profile. This is also known as your contact email address.

If multiple email addresses are listed under a member's profile, emails delivered from Person 1 will show as sent from the member's name on the roster. All subsequent contacts added will show emails delivered from the name on the account email for that email address, not the member's name on the team's roster. If needed, follow the instructions above to change the account name, or update your roster profile information if needed.

Can I be a member of more than one team?

Heck yes, this is TeamSnap! You can join as many teams as you'd like! Learn more about adding another team to your existing account.

If you are a team owner wanting to create more teams under your account, that's as easy as eating apple pie. Pie that is delivered to you on a plate so you don't have to actually know or be good at baking. Learn how to create a new team if you are a team owner.

How do I add a family member or contact to my roster profile?

Easy peasy! You can add family or other contacts under the main roster profile for the team so that they can receive team communications, and can invite them to join the team so they can access and view team info like schedule, availability, etc. Check out our help article to learn how: Add Family or Contacts to a Profile

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