Account Email vs Roster Email

TeamSnap uses an email address in two ways: account email and roster email. The same address can be used for both, but they can also be different. These addresses are independent, so changing one does not affect the other.

Account Email

The account email is part of your credentials to log into your TeamSnap account. It is not automatically displayed in roster lists, only under your account settings. TeamSnap uses the account email to send you important TeamSnap news, or when there are billing issues for your account.


You can also Change Account Email or Password if needed.

Roster Email

Roster emails are listed within each member profile on a team's roster list. Your roster email(s) is where you will receive communication from your TeamSnap team if you have the Receive Emails box checked in your roster profile.



You can also Update Roster Information